When will my order ship?
We currently ship online orders from our Jacksonville, Florida warehouse Monday through Friday. Our goal is to dispatch all orders within one business day. However, some order may take up to three business days to ship out. If you have a hard deadline for receiving your tools, please don't hesitate to reach out to us before placing your order.
Packages do not ship from our warehouse on the following holidays:
- New Year's Day
- 4th of July
- Martin Luther King Jr. Day
- Labor Day
- President's Day
- Thanksgiving and the day after Thanksgiving
- Memorial Day
When will my order arrive?
Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
USPS First Class • 5-7 Business Days
Flat Rate / Free Ground Shipping • 3-7 Business Days
USPS Priority • 3-4 Business Days
UPS 3-Day Select • 3-4 Business Days
UPS Next Day Air • 1-2 Business Days
Do you offer international shipping?
Orders placed on our website may currently only be shipped within the United States. However, we're more than happy to check international shipping rates for orders of any size. Please don't hesitate to reach out via our contact page or directly at firstname.lastname@example.org for international order requests.
Can I pick up my order in person?
We do not currently offer a pickup option for our online orders.